Need help?
Frequently Asked Questions
Answer: You can use our business parther PostNL's Track & Trace option here:
English:
https://www.postnl.nl/en/track-and-trace
Nederlands (EU):
https://www.postnl.nl/track-en-trace
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
All relevant products include a size chart.
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
Answer: Yes, we ship world wide! Check out our list below. Asia (Zone 1)
- Hong Kong
- Indonesia
- Japan
- Singapore
- South Korea
Shipping cost: €19,99 (free shipping on orders over €150)
We ship to 25 EU countries (Zone 2)
- Austria
- Belgium
- Bulgaria
- Croatia
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Italy
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
Shipping cost: €0 (free)
North America (Zone 3)
- Canada
- United States of America
Shipping cost: €19,99 (free shipping on orders over €150)
United Kingdom (Zone 4)
- British Forces
- England
- Northern Ireland
- Scotland
- Wales
Shipping cost: €9,99 (free shipping on orders over €150)
Rest of World (zone 5)
- Australia
- Saudi Arabia
- UAE
Shipping cost: €29,99 (free shipping on orders over €150)
- EU: Free Shipping
- Worldwide: Free shipping on orders over €150
Check all delivery times here (PostNL .pdf file)
Look for your Country and Parcels with Track & Trace to view estimated delivery time.
Your country isn’t listed? We’d love to find a solution - contact us for international requests at: info@lionstalestudios.com or use our Chat on WhatsApp.
Answer: We ship worldwide from the Netherlands with trusted carriers such as PostNL, DHL and UPS.
Estimated Delivery Times:
- NL: 1-2 days (just 1 day if ordered before 17:00 CEST)
Usually next business day, sometimes 2 days during busy periods.
- Benelux: 2-3 days
Belgium often 1-2 business days, Luxembourg 2-3.
- EU: 3-7 days
Germany, France typically 2-4 days; southern or eastern EU countries 4-7 days.
- Worldwide: 7-20 days
USA often 7-10 days, Asia / Australia / Middle East can be 14-20 days depending on customs.
Shipping Costs:
NL & EU: Free
UK: €9,99
USA & Canada: €19,99
Asia (e.g. Indonesia, Japan): €19,99
Premium Destinations (UAE, Saudi Arabia, Australia): €29,99
- EU: Free Shipping
- Worldwide: Free Over €150
You’ll receive tracking details via email once your order has been shipped.
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
Answer: Swift and reliable delivery with PostNL and trusted partners.
- NL: 1-2 days (just 1 day if ordered before 17:00 CEST)
Usually next business day, sometimes 2 days during busy periods.
- Benelux: 2-3 days
Belgium often 1-2 business days, Luxembourg 2-3.
- EU: 3-7 days
Germany, France typically 2-4 days; southern or eastern EU countries 4-7 days.
- Worldwide: 7-20 days
USA often 7-10 days, Asia / Australia / Middle East can be 14-20 days depending on customs.
All shipments are tracked & handled with care.
Check all delivery times here (PostNL .pdf file)
Look for your Country and Parcels with Track & Trace to view estimated delivery time.
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
Answer: Would you like to exchange or return a product? It's simple and fast with our easy three-step process!
You can return your order for free within 30 days of receiving it, and we’ll refund the purchase amount to your account within five business days after we receive the returned items.
Free and Easy Returns in Three Simple Steps
Step 1: Complete the return form here
Step 2: Send your order back to our answer number
Lion's Tale Studios 11111 4010 ZX Zoelen
Be sure to include a Track and Trace code with your package. As the sender, you are responsible for the return, and we want to avoid any misunderstandings.
Step 3: Receive your refund
Once we’ve received your package, we’ll process your refund and ensure the amount is back in your account within five business days.
Need help? Just send us an email, we're here to listen, help, and find the right solution with you. Whatever you need, we're by your side.
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
- We will respond within 24 hours
Answer: No, we don’t dropship. We keep our own inventory locally in central Holland (The Netherlands), which allows us to ensure fast handling and high product quality.
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
Answer: Shop with confidence - We only provide secure payment methods, protecting your transactions every step of the way.
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
Click here to see all Google reviews or to leave us a review.
Our Score at Google: 5.0/5 Excellent
Click here to see all Trustpilot reviews or to leave us a review.
Our Score at Trustpilot: 4,6/5 Excellent
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
Answer: Please use this address only for our free return policy!
Lion's Tale Studios
11111 4010 ZX Zoelen
Available from the 5th of February 2025
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.
Answer: Marene 10, 4007 NP, Tiel, Gelderland, The Netherlands
Any other questions? Please contact us at: info@lionstalestudios.com or use our Chat on WhatsApp.